Getting in touch

If you have any questions relating to a new or existing claim, please contact us on:

Email us: postofficeclaims@collinsoninsurance.com

Call us: +44 (0) 333 333 9702 - we're open from 9am - 5pm GMT Monday to Friday, except for public holidays. 

Emergency 24 hour Medical Assistance

Call our team on +44 (0) 208 865 3074 for immediate 24/7 help in an emergency if you're sick or hurt whilst you're away.

Need to know:

If you think your claim will be over £500/ €500, please call us as soon as you can, so we can make sure you have the cover you need.

If you paid for medical costs yourself, keep your receipts and medical reports. When you get home, you might be able to claim some of these back. Simply click HERE to start your claim online.