I'm unhappy with my claims decision

We've carefully reviewed your claim against the terms and conditions of your policy and explained our decision in the letter we sent you.


If you have any other information that might affect the decision on your claim, please contact us soon as you can.


Email us: [email protected]


Call us: +44 (0) 333 333 9702 - we're open from 9am - 5pm GMT Monday to Friday, except for public holidays. 

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